Reference

tempur99 Privacy Policy For Your Account

tempur99 explains how we collect, use and protect the details connected with your account, including wallet records from DANA, OVO, GoPay and QRIS.

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CONTACT OUR TEAM

Privacy Help Beside Your Account Path

A clear contact route helps when you want to ask about a stored detail, a wallet reference or an account correction.

Data access request Ask our support team which account details we hold and why they are used. Include your account identifier so we can locate the correct record before responding.
Wallet record question For DANA, OVO, GoPay, QRIS or bank transfer references, send the relevant receipt number through our listed support route. We use it to trace the matching account event.
Account correction If your phone, profile detail or verification record needs correction, contact us through the account support path. We check ownership first, then record the requested change.
SECURITY IN PRACTICE

What We Do With Your Personal Data

Our Privacy Policy is applied through practical account controls rather than broad promises. We limit staff access to records needed for account, payment or support work, and we use verification before discussing…

Collected account details

We may handle your phone number, login details, verification status, device signals and support messages. These records help us provide account access and respond to requests about your data.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can be linked to your account event. We use the reference for status checks, not unrelated messages.

Cookies on mobile

Our browser path may place cookies or similar session tools on your phone or desktop. They help maintain login flow and settings; clearing them can require another account verification.

Account security checks

Phone verification and device signals help us identify unusual account access. If a login pattern changes, we may request another ownership check before releasing private account details.

Retention approach

We keep personal records for account operation, payment matching, dispute handling, security checks or legal needs. When a record is no longer needed, we remove or anonymise it.

Requesting a change

You can ask about access, correction or deletion through our listed support contact. We may need account verification and may retain limited records where local law permits.

Privacy Policy Answers For Indonesia

These Privacy Policy answers focus on the account steps Indonesian customers ask about most. They explain wallet references, cookies, device checks, retention and contact routes without moving away from how personal data is handled on tempur99.

It covers account details, phone verification, device and browser signals, cookies, support messages, payment references and how we retain, protect or respond to requests about those records.

Yes. The Privacy Policy includes references connected with DANA, QRIS, OVO, GoPay, bank transfer and virtual account activity when those details help match a cashier event to your account.

Phone verification helps confirm account ownership and reduce mistaken disclosure. We may use it before discussing private records, changing account details or responding to a request from a new device.

Cookies and similar session tools can remember login settings and browser continuity. Clearing them may remove that session and require you to complete account verification again on the mobile path.

Yes. Contact us through the listed support route with your account identifier. After checking ownership, we can explain which records are held, their purpose and any applicable limits.

You can request a correction or deletion through support. We verify the account first, and some records may remain for security, payment disputes or legal needs where local law permits.

Access and eligibility depends on local law. The Privacy Policy is applied with those local requirements in mind, including any limits on retention, disclosure, account access or deletion requests.

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